How to recognise a good removal company in Berlin
There are many providers in Berlin, and at first glance the offers often look similar. The differences usually only become apparent on moving day. These points will help you make a good choice in advance, regardless of whether you end up booking with us or not.
There is a survey or a detailed questionnaire
A reliable fixed price requires the company to know what is being transported. Either someone looks at the flat, on site or by video, or you receive a detailed list to fill in. A flat-rate price quoted on the phone without asking any questions is rarely reliable.
The quote is in writing and easy to follow
The quote should state which services are included: carrying, transport, dismantling and assembly, packing material, no-parking zone, travel. This lets you see whether two quotes are actually comparable. With us, you always receive the quote in writing so that there are no surprises later.
Questions about liability are answered openly
Ask how your belongings are insured and what happens in the event of damage. A good company will explain this to you without evasion and will also tell you when additional cover for particularly valuable items makes sense.
The company knows Berlin conditions
A move on the fourth floor of a period building in Friedrichshain requires different planning from a move into a detached house in Zehlendorf. Anyone who works regularly in Berlin knows where a no-parking zone is needed, how long the permit takes and how to get furniture through narrow stairwells. An overview of the districts in which we operate can be found on our page Moving company Berlin districts.
There are clear arrangements for moving day
Who is coming, when does it start, how many people are in the team, who is your contact person on site? These questions should be answered before the move. A good removal company calls again the day before or sends a short message and can also be reached by phone on moving day itself. Short-notice changes, such as a lift that is released later or an additional wardrobe, can thus be clarified without rushing.
Typical warning signs
- Only cash is accepted and no invoice is issued.
- The price is conspicuously low, and there is no clear answer to questions about the services.
- There is no fixed address and no landline number, only a mobile number.
- On moving day, additional costs are suddenly charged for things that were known in advance.
How a move with us works
After your enquiry, we get in touch, clarify the most important points and arrange a survey if necessary. You then receive a written quote with a fixed price. If you accept, we take care of the no-parking zone and boxes on request. On moving day, the team arrives on time, protects floors and door frames, loads everything and reassembles it in the new flat. Only when everything is in its place and you are satisfied is the job done for us. You can find out more about us as a moving company in Berlin on our homepage.
FAQ - Frequently Asked Questions
How much does a removal company in Berlin cost?
A removal company calculates the price based on the moving volume, floors, carrying distances and additional services. With us, you receive a written fixed price after the survey, which does not change on moving day. Guide values can be found under Moving company Berlin costs.
What does Lion Umzüge take care of as a removal company?
On request, everything from packing to assembly in the new flat: boxes, no-parking zone, furniture dismantling, transport, assembly and disposal of old furniture. But you can also book just the van and carriers and do the rest yourself.
How soon can I get an appointment for a move within Berlin?
As a Berlin removal company, we usually plan our teams a few weeks in advance. The ends of the month and Saturdays are booked up first. A short-notice appointment is more often possible during the week and in the middle of the month.
Can I combine several services for a move within Berlin?
In which districts does your removal company operate in Berlin?
We move people throughout Berlin, for example in Charlottenburg-Wilmersdorf, Friedrichshain-Kreuzberg, Treptow-Köpenick or Steglitz-Zehlendorf, and also into the surrounding area. You can read more about the individual districts under Moving company Berlin districts.
How are my belongings insured during a move within Berlin?
Under the German Commercial Code (HGB), a removal company is generally liable with 620 euros per cubic metre of loading space. When comparing quotes, check whether additional transport insurance for valuable items is possible – with us, you can clarify this in advance.
How do I get a quote for a move within Berlin?
The quickest way is via the contact form or on 030 612 964 73. Tell us both addresses, the floors and your preferred date. After a free survey, you receive a binding quote.
